Our Approach

With years of experience in various areas of the Business to Client sector (B2C), our team is prepared to deal with problems of various nature, specializing in the travel and tourism sector. For almost a decade we have been providing world-class services in English, French, Italian, German, Spanish and more, covering over 90% of the European, American and Latin American market as well as all the respective islands.

As part of the LeadTech family, our Customer Service department always focuses on the single individual, aiming to provide simple and easy to understand solutions to all enquiries made.

Our Service

We guarantee a high-class standard for  all of our services. This includes our team of professional online and phone Customer Service.

SECTOR
Business to Client
SERVICES
Online & Phone Assistance
24/7
More than 20 languages
TYPE
Tourism
Travel
Official
Transactions
REACH AND OUTCOME

We focus our services on delivering results for international clients via online platforms. Measuring those results is what allows our teams to  understand the depth of each individual query. By analyzing our user’s needs and doubts we are able to tailor and personalize the provided services. Thus, preparing our teams for any future predicaments, which might occur. This is just one of the milestones, positioning us amongst the top Customer Service Agencies.

ENGINE

At LeadTech we have designed our workflow in such a manner, that it would help for the development of our individual team members, while allowing them to create and work in collaborative teams and mixed departments. By combining the different aspects of our services, we provide the ultimate Customer Service to the public as well as the private sector. Expansion in those sectors has lead us to this professional level and is keeping us at the top of our field.

ARE YOU AN INVESTOR?

Are you looking for new exciting projects? Are you interested in online technologies?

ARE YOU AN ENTREPRENEUR?

We are looking for proactive entrepreneurs interested in the international online web, with an affection for travels.